FREQUENTLY ASKED

Yes, we offer FREE worldwide shipping on all orders! Since each item is made-to-order to reduce waste and ensure quality, please allow 5-7 business days for production before your order ships. Once shipped, delivery times vary by location, typically 7-14 business days internationally.

We want you to love your DRIPPY BY JO gear! If you're not completely satisfied, you can return unworn, unwashed items with tags attached within 14 days of delivery for a full refund or exchange. Please note that custom or personalized items may be subject to different return conditions. Visit our Returns page for full details

We believe in inclusive sizing! Each product page features a detailed size guide with measurements to help you find your best fit. We recommend measuring yourself and comparing it to our guide. If you're still unsure, feel free to contact our customer support team for personalized assistance.

Absolutely! Once your made-to-order item has been produced and shipped (typically 5-7 business days after purchase), you will receive a shipping confirmation email with a tracking number. You can use this number to monitor your package's journey directly from our website or the carrier's site.

To keep your DRIPPY BYJO apparel looking fresh and bold, we recommend washing items inside out in cold water with similar colors. Tumble dry low or hang dry to preserve fabric quality and graphic integrity. Avoid bleach and harsh detergents. Specific care instructions are also listed on each product's label.